Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Clean rooms
Friendly staff
Maintenance issues
Noise from the highway
7.0/10
Very good
Rooms
7.3
Location
6.5
Service
8.5
Dining
6.5
Guest reviews
7.0/10
based on 4 reviews
6.8
6.8/10 based on 249 reviews
Miles
United Kingdom,
January
2024
6.2/10
My stay at the hotel was a bit of a mixed bag. The room had some issues like noise from road work and a lingering curry smell in the microwave. However, it was not as odorous overall except for the stale cigarette smoke. Also, an extra charge for my dog was a downside. On the bright side, the staff was helpful and looked into things for us, even though there were some miscommunications about where we should have stayed. The location was convenient, close to the highway, but a bit too close for comfort. The dining experience had its flaws with limited breakfast options and longer wait times. Despite the setbacks, the hotel did have some redeeming qualities and overall, it was an okay stay.
Rooms
6.0
The room had some minor issues like noise from road work and a lingering curry smell in the microwave. However, it was not as odorous overall except for the stale cigarette smoke. An extra charge for my dog was a downside.
Service
7.0
The staff was helpful and looked into things for us, even though there were some miscommunications about our stay.
Location
6.0
The location was convenient, close to the highway, but a bit too close for comfort.
Dining
5.0
The dining experience had its flaws with limited breakfast options and longer wait times.
Facilities
7.0
The hotel had basic facilities that served their purpose adequately.
Andrew
United Kingdom,
November
2023
7.8/10
The hotel is conveniently close to the highway, making it easy to access, especially if you have friends nearby. The rooms were spacious, comfortable, and clean, but the issue with getting locked out can be frustrating. The service was friendly and efficient, with special consideration for our youngest guests. However, the dining experience might need some improvement as the wait for food was longer than expected. The location is great, although the proximity to the highway can bring unwanted noise. Overall, a decent stay for the value.
Rooms
8.0
The rooms were spacious, comfortable, and clean, but be cautious of getting locked out.
Service
9.0
The staff were extremely friendly and efficient, going the extra mile for guest comfort.
Location
7.0
The location is good, close to where my friends were and easily accessible from the highway, despite some noise.
Dining
7.0
The dining experience was overall good, but the wait for the food could be improved.
Facilities
8.0
The facilities were well-maintained, and the area was convenient for our stay.
Max
United Kingdom,
October
2023
7.4/10
The hotel had everything we needed, was beautiful, but had a hiccup with room access. The service went out of their way to accommodate us, even in an emergency, and truly cared for our youngest guests. The location was good, central to amenities but a bit too close to the highway. The dining experience had its shortcomings, but the fish and meat dishes were satisfactory.
Rooms
8.0
The rooms were beautiful and well-equipped, but be cautious of the door lock issue.
Service
9.0
The staff was pleasant and exceptionally helpful, especially during a medical emergency and with children's needs.
Location
7.0
The location is good, central to amenities but a bit too close to the highway.
Dining
6.0
The dining experience had its hiccups with food shortages, but the fish and meat dishes were decent.
Facilities
7.0
The facility met our needs, with a little room for improvement in some areas.
Charles
United States,
August
2023
7.6/10
The hotel offered spacious, comfortable, and clean rooms, despite some issues with temperature and maintenance. The service was friendly and accommodating, going above and beyond for my young daughter. The location was good for our purpose, with nearby restaurants and amenities, though proximity to the highway was a minor downside. The dining options were flavorful and varied, but some delays were experienced. The facilities were well-kept, and the value for money was reasonable overall.
Rooms
7.0
The room was spacious, comfortable, and clean, but it was initially cold, had a hard bed, and showed signs of needing maintenance.
Service
9.0
The staff was always very friendly and went above-and-beyond for my young daughter, making our stay more enjoyable.
Location
6.0
The hotel's location was convenient for our needs, close to restaurants within walking distance, but being near the highway brought some unwanted noise.
Dining
8.0
The dining experience offered delicious and varied options, although some delays were experienced during service.
Facilities
8.0
The hotel's facilities were well-maintained, enhancing our overall comfort during the stay.
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